IMPORTANT PLEASE READ: Edublogs Issue with Student Users

Hello AMDSB Bloggers,

It has come to my attention that a process to remove student users previously in place within Edublogs is no longer functioning properly which has caused many of you issues. The following post only applies to those teachers who are working with student blogs. If you only have a class blog feel free to stop reading now and move on to something else!

Up until this year, when you removed student blogs from your class you were also simultaneously removing student users as well (please note these are two different things). Some teachers have run into problems after removing student blogs because student users were still attached to their class. Moving forward, after you complete the process of removing student blogs, you must now also remove student users.

Action Required: Removing Student Users

Please log in to your Blog Dashboard.

Go to My Class > Student Users.

Screen Shot 2015-12-04 at 10.06.43 AM




Select the check boxes next to the users you want to remove who should no longer be attached to your class. (To select your whole class, check the box beside every student.)

Screen Shot 2015-12-04 at 10.11.33 AM




Select ‘Remove’ from the ‘Bulk Actions’ drop-down menu. Click Apply.

This will remove selected student users from your Student Users page.

That’s it! I realize this is an extra step and for many of you, this step has already been completed behind the scenes by me or your school IT trainer. We apologize for any inconvenience this may have caused you.

Thanks and happy blogging!

Leigh Cassell


3 thoughts on “IMPORTANT PLEASE READ: Edublogs Issue with Student Users”

  1. Leigh,
    I am wondering if anyone else is having issues with the Edublog app. I have a student that is able to blog using the Edublog website if she goes through Safari, but when she tries to use the app, her posts fail.
    Also, I had a student open up the app, and he and his partner had been deleted from the app. We had to reset up the app with their blog addresses.


  2. Hi Michelle,
    Thanks for your question. I do receive a lot of requests for support relating to the Edublogs app.
    Typically issues occur for the following reasons:

    1. There are too many apps open on the iPad (Solution: Close all apps and then try again)

    2. The iPad has not been turned off for a while. It is important that the iPad be turned off every night. (Solution: Turn off the iPad and then turn it back on again)

    3. The Edublog app needs to be updated. (Solution: Update the Edublogs app)

    4. The iOS software has been updated. (Solution: Delete the Edublogs app and reinstall it. All blogs will need to be added again if the app is deleted.)

    5. The iOS software needs to be updated. (Solution: Update your iOS software. If the app isn’t working after the software has been updated, delete the Edublogs app and re-install it.)
    Using one of more of these solutions should resolve the issue. If you are still having problems, please ask your TRA to submit an eBase request for support and assign the request to your school’s IT trainer.

    Thanks Michelle,


    1. Hi,
      My students have that issue as well time to time. It is often one of the reasons that Leigh has listed above. We sometimes have success if the student posts through the app in “Admin View” instead of the view that comes up first in the app. You can get to “Admin View” through the triple line in the top left hand corner of the screen.


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